Terms & Conditions

Last Updated: November 2, 2025

1. Acceptance of Terms

By accessing and using MultiEdu's website and services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services. Your continued use of the platform constitutes your acceptance of any modifications to these Terms.

2. Use License

Subject to your compliance with these Terms, MultiEdu grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the educational content and services for personal, non-commercial educational purposes. This license includes:

• Personal Learning: Access to courses, videos, materials, and resources for your own educational advancement
• Interactive Features: Participation in discussion forums, assignments, and community interactions
• Mobile Access: Use of our mobile applications and responsive web interface

You may not:

• Reproduce, distribute, modify, or publicly display any course materials
• Create derivative works based on our content
• Share, sell, lease, or otherwise transfer your account credentials
• Use content for commercial purposes or monetization
• Remove any copyright, trademark, or proprietary notices
• Violate any applicable laws or regulations

3. User Accounts & Registration

To access certain features, you must create an account and provide accurate, current, and complete information. You are responsible for:

• Account Security: Maintaining the confidentiality of your username and password
• All Activities: All actions taken under your account are your responsibility
• Unauthorized Access: Immediately notifying us of any suspected breach or unauthorized use
• Account Information: Keeping your profile information accurate and up-to-date
• Age Requirement: Being at least 13 years old (parental consent required for users under 18)

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. Payment Terms & Pricing

Course fees and subscription prices are clearly displayed on our platform, typically in GBP (British Pounds) or USD (US Dollars). By making a purchase, you agree to:

• Payment Authorization: Pay all charges associated with your purchase at current pricing
• Valid Payment: Provide valid, current payment information authorized for the transaction
• Authorization: Authorize us to charge your payment method for all fees
• Pricing Changes: Accept that prices may change without prior notice

All fees are non-refundable except as stated in our Refund Policy. Promotional offers may have specific terms and expiration dates. We use secure third-party payment processors and do not store your complete payment card information.

5. Refund Policy

We offer a 30-day money-back guarantee for course purchases if you are not satisfied with your learning experience. Please review our detailed Refund Policy for eligibility criteria, request procedures, and processing timelines. Refund requests are evaluated on a case-by-case basis.

6. Intellectual Property Rights

All content on MultiEdu—including courses, videos, text, graphics, logos, software, animations, assessments, and other materials—is the exclusive property of MultiEdu or its licensors and is protected by international copyright, trademark, patent, and other intellectual property laws. The MultiEdu name, logo, and all related marks are trademarks of MultiEdu.

You acknowledge that you have no ownership rights in any content or services provided by MultiEdu. Unauthorized use of our intellectual property may result in legal action and monetary damages.

7. Course Content & Quality

While we strive to provide accurate, current, and high-quality educational content, we cannot guarantee the completeness or absolute accuracy of all course materials. Course content is created by independent instructors who are contractors, not employees of MultiEdu. We:

• Provide content "as is" without warranties of any kind
• Do not guarantee specific learning outcomes or career results
• Reserve the right to modify, update, or remove content at any time
• Are not responsible for instructor availability or responsiveness

8. Prohibited Uses

You agree not to use our services:

• In any manner that violates applicable laws or regulations
• To transmit, post, or upload harmful code, malware, or viruses
• To harass, threaten, defame, or harm any individual or group
• To impersonate any person, entity, or organization
• To collect or harvest user information without consent
• To interfere with or disrupt service operations or security
• To engage in automated data collection or scraping
• To violate any intellectual property rights
• For any unlawful, fraudulent, or harmful purpose

9. Account Termination

You may terminate your account at any time through your account settings. We may suspend or terminate your account immediately, with or without cause or notice, for any violation of these Terms, fraudulent activity, or at our sole discretion. Upon termination:

• Your right to access and use the services ceases immediately
• You may lose access to course materials and progress
• Unused credits or subscriptions may be forfeited
• We may delete your account information per our data retention policies

10. Disclaimers & Warranties

Our services are provided "as is" and "as available" without any warranties, expressed or implied. We expressly disclaim:

• Warranties of merchantability and fitness for a particular purpose
• Non-infringement of intellectual property rights
• Uninterrupted, secure, or error-free service operation
• Accuracy, completeness, or reliability of any content
• Results from using our platform or courses

11. Limitation of Liability

To the maximum extent permitted by applicable law, MultiEdu, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or business opportunities
• Costs of substitute services
• Personal injury or property damage
• Emotional distress or reputational harm

Our total liability for any claims arising from these Terms or our services shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also have additional rights under your local laws that cannot be excluded.

13. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Material changes will be communicated through prominent notices on our platform or via email to registered users. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. The "Last Updated" date at the top indicates when these Terms were last revised.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact Information

If you have any questions, concerns, or disputes regarding these Terms, please contact our legal team:

Email: legal@multiedu.com
Subject Line: Terms & Conditions Inquiry
Response Time: Within 7 business days
Address: MultiEdu Headquarters, London, United Kingdom